We
offer the choice of being on our own secure
network or being set up on your own. If you
want to be set up on your own network then you
will require a "static" I.P address
(a fee may be charged). We also offer the use
of our email server to send and receive your
mail and all other MS Outlook functionality.
Pre move-in service
Meeting regarding your IT requirements
Move In
-
Configure
your network and any printers etc.
-
Configure
your existing computer system(s) to access
the internet
-
Configure
your existing computer system(s) to send/receive
e-mail
-
Configure
any additional computers or networked printes
(where we need to configure the network)
-
We
will also resolve any IT issues where our
hardware/software is at fault
-
Tenants
will be charged for any IT call outs where
Centre equipment or software is not at fault
-
We
provide security via a Cisco PIX515e firewall
for all users on our network
-
VLAN
(Virtual Local Area Network) to stop other
tenants looking at your information
-
Email
Spam filters and antivirus services (servers
only)
- All
systems are backed up onto external hard drives,
but we are not able to be responsible for your
information. We stress that you must
backup your own data
- Wireless
access connection to the internet is available.
This service is not secure and is for the use
of the tenants and your visitors
-
Abuse
of the bandwidth for non-business purposes
(e.g. downloading of films etc.) will effect
censure of the user leading to suspension
and possibly termination of internet access
-
All
IT support is contracted out by centre management,
any tenants' IT problems will only by resolved
on a chargeable basis, if our contractors
are used
-
All
contact with our IT contractors must be via
Centre Staff
-
The
above policy is the policy of WBIC management,
and not our IT contractors
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